Please correct the following issues:

    Sprint Offer for AAdvantage® Members - FAQs

    It's a special mileage award offer for Sprint customers who are American Airlines AAdvantage® Members.

    Activate a new Sprint account & earn up to 25,000 AAdvantage® miles. As American Airlines AAdvantage® member, you'll earn:

    • A one-time mileage award of 20,000 AAdvantage® miles.
    • Loyalty miles of up to 5,000 AAdvantage® miles every year, awarded in increments of 417 miles/mo. when your Sprint account remains active and in good standing.

    Requires new Sprint account activation with 1 line on Unlimited Plus or Unlimited Premium and registration at sprint.com/AAdvantage within 30 days of activating your new Sprint account and phone to earn your miles. You'll see the 20,000 miles as a single deposit and then as you earn monthly loyalty miles, you will see 417 miles deposited monthly for as long as your Sprint account remains active and in good standing.

    As a current Sprint customer with an AAdvantage® account, you can earn up to 5,000 AAdvantage® miles awards each year in monthly increments of 417 miles/mo. when your Sprint account remains active and in good standing with 1 line on Unlimited Plus or Unlimited Premium. Get started by registering at sprint.com/AAdvantage.

    If an existing Sprint customer chooses to participate in Sprint Perks for American Airlines AAdvantage® Members any other Sprint Perks will be removed. Only one Sprint Perk is allowed per account.

    Once you register at sprint.com/AAdvantage, allow 8-10 weeks to see your miles deposited into your AAdvantage® account. Miles earned will be deposited monthly thereafter as long as your Sprint account remains active and in good standing.

    When you lease or buy your phone and select your rate plan, tell the Sprint Representative you'd like to participate in the Sprint Perks for AAdvantage® members.

    • Provide them with this code to apply to your account: NAMRS_AA9_ZZM.
    • Activate your phone and go to sprint.com/AAdvantage to register your AAdvantage® number within 30 days.

    No, Sprint employees and third party employees are not eligible to participate in this offer.

    Through your online registration at sprint.com/AAdvantage which is required to participate in the Sprint Perks for AAdvantage® members.

    You have 30 days to register from the time you activate a new Sprint account and at least one new phone.

    No, you will only need to register once. After the 20,000 miles awards, you'll automatically be registered to earn up to 5,000 AAdvantage® miles per year which will be earned monthly (417/mo.) as long as your Sprint account remains active and in good standing.

    If you have questions about your AAdvantage® account, call 800-882-8880 or go to aa.com/aadvantage for more information.

    You can sign up for the AAdvantage® offer at aa.com to enroll.

    Go to sprint.com/contactus to chat with us or call a Care specialist who can change the AAdvantage® number on your Sprint account. The name of your Sprint account owner must match the name on the AAdvantage® account for miles to be awarded.

    Yes, go to sprint.com/contactus to chat with us or call a Care specialist who can change the AAdvantage® number on your Sprint account. You will earn the 20,000 miles award only once, so if you change your AAdvantage® number, it will change the account where your monthly loyalty miles are deposited.

    No. If you choose to participate in Sprint Perks for AAdvantage® Members any other Sprint Perks will be removed. Only one Sprint Perks is allowed per account.

    No, your miles appear on your AAdvantage® account. Log in at aa.com/aadvantage to view your miles activity and balance. Sprint offer descriptions will show up as:

    • Sprint New Customer Miles
    • Sprint Monthly Loyalty Miles

    No, you must activate at least one phone on a new account to qualify for the offer.

    No, if you open one account, only one mileage award occurs. The offer applies miles at the account level, for each line. The name of your Sprint account owner must match the name on the AAdvantage® account for miles to be awarded.

    No. Sprint Perks for AAdvantage® Members is not available to business accounts.

    No, but you are eligible to earn loyalty miles awards of up to 5,000 AAdvantage miles a year which are awarded monthly (417/mo.) as long as your Sprint account is active and in good standing. And, you'll get a great value by adding a line for your child!

    Simply:

    • Log into aa.com/AAdvantage to check your mileage balance or
    • Log into sprint.com/AAdvantage, then click on the “Check Status” button in the top left corner. You'll need your confirmation number, phone number or email address you used to register.

    A Sprint store rep can't register for you but they can help you navigate to the registration site on your newly activated phone. Once you're there, it's easy to register. Here's how:

    1. Go to sprint.com/AAdvantage
    2. Enter your AAdvantage® number at the bottom of the page and press Submit
    3. Enter your:
      • Name as it appears on your AAdvantage® account
      • Email address
      • Sprint active mobile number
      • Sprint account number
    4. Check your AAdvantage® mileage balance in 8-10 weeks at aa.com/AAdvantage

    It depends on what you need help with:

    • Sprint account: Go to sprint.com/contactus to chat with us or call a Care specialist
    • Sprint Perks for AAdvantage® Member Offer: Go to sprint.com/AAdvantage
    • AAdvantage® account: Call 800-882-8880 or go to aa.com/AAdvantage

    © 2019 Sprint.com – All Rights Reserved

    View Sprint's Privacy Policy