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    Sprint Offer for AAdvantage® Members - FAQs

    It's a special mileage award program for Sprint customers who are American Airlines AAdvantage® members.

    25K bonus miles limited time offer. Offer valid from 10/11/17-12/31/17. Customers who activated prior to this period qualify for 20K bonus miles.

    Join Sprint and add a new line of service. As American Airlines AAdvantage® member, you'll earn:

    • A one-time mileage award of 20,000 AAdvantage® miles.
    • Loyalty miles of up to 5,000 AAdvantage® miles every year, awarded in increments of 417 miles/mo. when your Sprint account remains active and in good standing.

    Simply register at sprint.com/AAdvantage within 30 days of activating your new Sprint account and phone to earn your miles. You'll see the 20,000 miles as a single deposit and then as you earn monthly loyalty miles, you will see 417 miles deposited monthly for as long as your Sprint account remains active and in good standing.

    As a new customer, you can also take advantage of other promotional offers when you activate a new account and non-discounted phone line, including our 50% Off or Better Choice plans.

    As a current Sprint customer with an AAdvantage® account, you can earn up to 5,000 AAdvantage® miles awards each year in monthly increments of 417 miles/mo. when your Sprint account remains active and in good standing. Get started by registering at sprint.com/AAdvantage.

    We're unable to combine the AAdvantage® member offer with the Sprint Discount Program that offers a discount on select regularly priced Sprint monthly data service to employees, students and members of participating companies, universities and organizations. You must choose between offers. If you elect to participate in this offer, your SDP discount will be discontinued.

    Once you register at sprint.com/AAdvantage, allow 8-10 weeks to see your miles deposited into your AAdvantage® account. Miles earned will be deposited monthly thereafter as long as your Sprint account remains active and in good standing.

    When you lease or buy your phone and select your rate plan, tell the Sprint Representative you'd like to participate in the Sprint Offer for AAdvantage® members.

    • Provide them with this code to apply to your account: NAMRS-ZZZ.
    • Activate your phone and go to sprint.com/AAdvantage to register your AAdvantage® number within 30 days.

    No, Sprint employees and third party employees are not eligible to participate in this offer.

    Through your online registration at sprint.com/AAdvantage which is required to participate in the Sprint Offer for AAdvantage® members.

    You have 30 days to register from the time you activate a new Sprint account and at least one new phone.

    No, you will only need to register once. After the 20,000 miles awards, you'll automatically be registered to earn up to 5,000 AAdvantage® miles per year which will be earned monthly (417/mo.) as long as your Sprint account remains active and in good standing.

    If you have questions about your AAdvantage® account, call 800-882-8880 or go to aa.com/aadvantage for more information.

    You can sign up for the AAdvantage® program at aa.com/enroll.

    Go to sprint.com/contactus to chat with us or call a Care specialist who can change the AAdvantage® number on your Sprint account. The name of your Sprint account owner must match the name on the AAdvantage® account in order for miles to be awarded.

    Yes, go to sprint.com/contactus to chat with us or call a Care specialist who can change the AAdvantage® number on your Sprint account. You will earn the 20,000 miles award only once, so if you change your AAdvantage® number, it will change the account where your monthly loyalty miles are deposited.

    No. The Sprint Offer for AAdvantage® members and the Sprint Discount Program offer for a discount on select regularly priced Sprint monthly data service for employees, students and members of participating companies, universities and organizations are not combinable. You must choose between offers. If you elect to participate in this offer, your SDP discount will discontinue.

    No, your miles appear on your Aadvantage® account. Log in at aa.com/aadvantage to view your miles activity and balance. Sprint offer descriptions will show up as:

    • Sprint New Customer Miles
    • Sprint Monthly Loyalty Miles

    No, you must activate at least one phone on a new account to qualify for the offer.

    No, if you open one account, only one mileage award occurs. The program applies miles at the account level, for each line. The name of your Sprint account owner must match the name on the AAdvantage® account in order for miles to be awarded.

    No. The Sprint Offer for AAdvantage® members is not available to business accounts.

    No, but you are eligible to earn loyalty miles awards of up to 5,000 AAdvantage miles a year which are awarded monthly (417/mo.) as long as your Sprint account is active and in good standing. And, you'll get a great value by adding a line for your child!

    Simply:

    • Log into aa.com/AAdvantage to check your mileage balance or
    • Log into sprint.com/AAdvantage, then click on the “Check Status” button in the top left corner. You'll need your confirmation number, phone number or email address you used to register.

    A Sprint store rep can't register for you but they can help you navigate to the registration site on your newly activated phone. Once you're there, it's easy to register. Here's how:

    1. Go to sprint.com/AAdvantage
    2. Enter your AAdvantage® number at the bottom of the page and press Submit
    3. Enter your:
      • Name as it appears on your AAdvantage® account
      • Email address
      • Sprint active mobile number
      • Sprint account number
    4. Check your AAdvantage® mileage balance in 8-10 weeks at aa.com/AAdvantage

    It depends on what you need help with:

    • Sprint account: Go to sprint.com/contactus to chat with us or call a Care specialist
    • Sprint AAdvantage® Member Offer: Go to sprint.com/AAdvantage
    • AAdvantage® account: Call 800-882-8880 or go to aa.com/AAdvantage